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Select a review to see the customer message. Zomato reviews show Tavvlo's AI reply; on Swiggy you can thank happy customers or win back unhappy ones with a coupon.
Track, reply and resolve customer reviews across all platforms.
Track, resolve and close customer complaints from Swiggy and Zomato.
What customers rated, complained about and said — and the four experience measures derived from it. Everything here is computed from reviews already published on Swiggy and Zomato. Dine-in QR feedback is private to the Offline QR page and is deliberately not mixed in.
What leaked, and where to go and stop it.
↑ 0 vs previous period
Share of reviews by sentiment
How customer sentiment has changed over time.
vs previous 45 days ↑ 0 · 45-day window
Based on 0 reviews
What the codes on your tables caught, and who is still worth reaching.
What customers actually wrote, and how to reach them back
One code per outlet. Scanning it opens a review page that already knows which outlet it belongs to, so the customer never has to pick.
Here’s what needs your attention today.
“Turning everyday operations into extraordinary consistency.”
Manage and track all operational tasks across your outlets.
| Task | Outlet | Checklist | Assigned to | Due time | Priority | Status |
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| Person | Role | Outlets | Phone | Tasks | Completion |
|---|---|---|---|---|---|
| 0 count |
Understand patterns across your operations, outlets and teams.
Network Health
| Employee | Outlet | Completion | On-Time | Verification |
|---|
Strongest and lowest performers this period. Figures describe task execution, not individual judgement.
A checklist that underperforms everywhere is a process problem, not an outlet problem.
| Outlet | Health | Completion | On-time | Verification | Overdue | Trend |
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